Terms of Use
Last updated: January 2025
Agreement to Terms
By accessing and using Automality•ai's website and services, you accept and agree to be bound by these Terms of Use. If you do not agree to these terms, please do not use our services.
Description of Services
Automality•ai provides automation consulting and implementation services, including:
- Process discovery and workflow analysis
- Custom automation development using n8n and other tools
- Integration services for business applications
- Training and ongoing support
User Responsibilities
When using our services, you agree to:
- Provide accurate and complete information
- Maintain the confidentiality of your account credentials
- Use our services in compliance with applicable laws
- Not interfere with or disrupt our services
- Not use our services for any illegal or unauthorized purpose
Service Availability
We strive to provide continuous service availability but do not guarantee uninterrupted access. We reserve the right to modify, suspend, or discontinue services with reasonable notice.
Payment Terms
Billing
- Services are billed according to the agreed pricing plan
- Payments are due within 30 days of invoice date
- Late payments may result in service suspension
Refunds
- Refunds are considered on a case-by-case basis
- Discovery sessions are non-refundable once completed
- Custom development work is non-refundable once delivered
Intellectual Property
Our IP
All content, trademarks, and intellectual property on our website and in our services remain the property of Automality•ai.
Your IP
You retain ownership of your business data and processes. We only access your information as necessary to provide services.
Custom Work
Custom automations developed for you become your property, while underlying methodologies remain ours.
Confidentiality
We maintain strict confidentiality regarding your business processes and data. Both parties agree not to disclose confidential information without explicit consent.
Limitation of Liability
To the maximum extent permitted by law, Automality•ai shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our services.
Warranties and Disclaimers
Our services are provided "as is" without warranties of any kind. We do not guarantee specific results or performance improvements, though we strive to deliver value in all engagements.
Termination
Either party may terminate the service agreement with 30 days' written notice. Upon termination:
- You retain access to all deliverables created for you
- Outstanding invoices remain due
- Confidentiality obligations continue
Privacy
Your privacy is important to us. Please review our Privacy Policy for information about how we collect and use your data.
Governing Law
These terms are governed by the laws of Colombia. Any disputes will be resolved through binding arbitration in Medellín, Colombia.
Changes to Terms
We reserve the right to modify these terms at any time. Material changes will be communicated via email or website notice at least 30 days in advance.
Contact Information
For questions about these Terms of Use, please contact us at:
Email: legal@automalityai.com
WhatsApp: +57 333 220 0100
Address: Medellín, Colombia